Terms of Use for Chiara Ferragni Collection

General details

The following Terms of Use, binding from the time of their publication, govern access to the Chiara Ferragni Collection application, as well as the use of the services and functionalities offered therein, and are assumed to be read and known.

The application is managed by E-Collection S.r.l. - VAT 07509310723 – with registered office in Via Giuseppe De Nittis, 15 – 76121 – Barletta (Ba), in the person of its Director and pro tempore Legal Representative Savino Bartolomeo (mail: savino.bartolomeo@ecollection.it), on behalf of the Company.

Changes to these general terms of use

These Terms of Use may be supplemented or updated at any time, upon prior notice to users published on the Home Page, or by other appropriate means, and shall be binding as soon as published. Users are encouraged to log in regularly within the application to check for the latest updates.

Purpose of the application and service provided

After completing the registration process or logging in through their Facebook details, users can activate the code recognition function linked to the item they have purchased, which they want to check for authenticity.

By pairing the camera with the previously purchased item tag, the user can verify its authenticity by comparing the alphanumeric code provided.

The user agrees to use the service only for products he/she has become the owner, as a result of regular purchase.

Furthermore, the user undertakes to follow the instructions for use of the system carefully and declares accepting the relevant result.

Improper use of the application

The user undertakes to make correct use of the application, in compliance with current regulations.

The user commits himself/herself to make a personal use of the application only and not to use automatic and electronic means and devices for mass use of the system (such as robots, etc.).

The user also agrees to make reasonable use of the application, not to interfere with its functions, not to circumvent in any way the authentication system and not to upload inappropriate, illegal or illicit content.

Any conduct in breach of the above that causes technical, physical or image damage to the company shall give the company the right to claim for compensation in order to protect of its rights.

Minimum age

By downloading the application and registering for the service, you certify that you are not less than 16 years of age or the minimum age required by your country of residence.

The user is the sole responsible for false statements about the data released and the age declared.

Disclaimer of warranty and notification

The company does not release any warranty regarding the operation of the service, the information, the content or material entered or the response given to requests for product authentication.

The user expressly agrees to use the service and the results obtained from it at his/her own risk. The result of the use of the service does not constitute any express or implicit warranty on the marketability or suitability of the product. In this regard, the company declares that it does not possess technologies to prevent tampering, fraud or massive forms of counterfeiting.

Cases of counterfeiting triggered by the service

If the authentication service detects obvious cases of counterfeiting of the garment or product being verified, the user is requested to give prompt notice at the point of sale where the garment was purchased, to initiate the necessary reports, including from the competent authorities, if necessary.

In the event that the product is found to be counterfeit, the user will be entitled to a refund of the price paid for the item purchased.


The user is the sole and exclusive responsible for the incongruous and illicit use of this application and its contents.

The company cannot be held liable for any use not in compliance with the current rules of this application nor for any content added by the users, except for its proven liability for willful misconduct or gross negligence.

In particular, the user is the sole responsible for the communication of incorrect and false information and data also relating to third parties, without their consent, as well as for their incorrect use.

Any liability for any damage to computers and networks, or loss of data resulting from downloading or retrieving the contents of the application, falls on the user and cannot be attributed in any way to the proprietor company, which declines any responsibility for damages deriving from the inaccessibility to the services available on the application or from any damages caused by viruses, damaged files, errors, omissions, interruptions of the service, cancellation of the contents, problems connected to the network, the providers, the telephone and/or computerized connections, unauthorized access, alterations of other data, lack and/or defective functioning of the electronic equipment of the user himself/herself.

Users are responsible for the storage and proper use of their personal information, including credentials that allow access to reserved services, and for any harmful consequence or prejudice that may arise against the owner of this application or third parties, as a result of incorrect use, loss, theft of such information.

Privacy Policy and Cookie Policy

The user is required to read carefully the Privacy Policy section, which describes the methods and procedures used to obtain, classify and use personal data of users and their purposes.

The user is also required to carefully read the Cookie Policy section, which describes the cookie policy adopted by Chiara Ferragni Collection in managing the Cookie policy.

Intellectual property rights and methods for the use of contents

The contents of the application (by way of example: works, images, photographs, drawings, figures, logos and other distinctive signs, dialogues, music, sounds, videos, documents and any other material, in any format, published on the site, including menus, web pages, graphics, colors, patterns, tools, fonts design application, diagrams, layout, methods, processes, databases, functions and software), are protected by copyright and intellectual and industrial property rights, according to Applicable law.

The company has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of the contents of Chiara Ferragni Collection.

Unauthorized reproduction and distribution, in whole or in part and in any form of Chiara Ferragni Collection and its contents is prohibited, except with the written consent of the company.

The user is exclusively authorized to view the contents and perform all other temporary acts of reproduction, without any financial return, which are considered temporary and incidental or an integral and essential part of the display of the application and its contents and all other operations necessary for the use of the application, which are performed only for a legitimate use of the Chiara Ferragni Collection application and its contents.

The user is not authorized to make any reproduction on any medium, in whole or in part, of Chiara Ferragni Collection or its contents.

The authors of individual works and/or ideas published on Chiara Ferragni Collection have the right to claim, at any time, their authorship and to oppose any distortion or change, including any other act that damages their reputation.

The user, who downloads and uses the Chiara Ferragni Collection application, undertakes to respect the copyright and intellectual works and ingenuity of those who have worked and collaborated for its creation.

Trademarks and Domain Names

All trademarks and distinctive signs displayed on Chiara Ferragni Collection are the property of their owners and are used within the application only to distinguish, describe and advertise the products and services contained therein.

The user is not authorized to use these trademarks in any way, even for purposes not similar to those pursued through the application.

Any unauthorized use of these trademarks will result in serious legal consequences.

Warnings on contents

Every effort has been made to prevent the publication of contents representing or describing scenes or situations showing physical and psychological violence or other contents that, according to the sensitivity of users, may be considered harmful to the public convention, human rights and dignity of persons, in all its forms and expressions.

The company undertakes to take care of the contents of the platform so that they do not contain incorrect instructions or information.

However, the company assumes no responsibility for the accuracy and completeness of the contents, except for its liability for willful misconduct or gross negligence and otherwise provided by law.

The company does not guarantee that the application will operate with absolute continuity, without interruptions and errors or malfunctions due to the connection.

If you have any problems using the application, please contact the customer service by email savino.bartolomeo@ecollection.it .

While the company will try to do everything possible to ensure continuous access to the application, the dynamic nature of the Internet and its contents may not allow you to operate without any suspensions, interruptions or discontinuity due to the need to make updates.

Applicable law

These General Terms of Use are governed by the Italian law.

In the event of disputes relating to the interpretation of this document, the Court of the place of residence or domicile of the consumer shall have jurisdiction pursuant to Legislative Decree 206/2005.

For all other subjects (foreigners and non-consumers), it is agreed that any dispute, even departing from the rules on territorial jurisdiction, will be under the exclusive jurisdiction of the Trani Court - District Court of Appeal of Bari.